He is the Director of Headway BPO Solutions, based in India and the USA. Overall, he is responsible for Global Sales, Marketing, Partnerships and Alliances, the Transitions function for client engagements, and Digital Solutions, AI, and RPA. He also leads the company’s consulting service line, overseeing all Transformation Services and Managed Services go-to-market activities, etc.
He has over 24 years of experience ranging from Client Management, Global delivery of business process management across the geography. He has been associated with multiple organizations, including GECIS, XL Group, Quatrro. He has managed revenue growth across all industry verticals, products, service lines, and geographies. He is certified in six sigma and holds a bachelor’s degree in Commerce and Post Graduate Diploma in Business Management from Calcutta, India.